About Us

The Company

Automated Utility Systems is a young, vibrant and forward looking company involved in the development of industry leading products and management systems. These products and systems are specifically targeted at the building utility management sector. All products have been designed and developed to provide the optimum solution for this market segment.

The company’s core focus is in the design and sale of Automated Utility Systems products. Manufacturing is performed by ISO 9001 accredited third party contract manufacturers.

The Team

Automated Utility Systems is led by an experienced and dynamic team of specialists that have extensive knowledge and experience in the field of utility management.

These team members have had a worldwide influence on the utility industry, through their contributions to and authoring of national and international specifications. These specifications include the IEC 62055 series of specifications amongst others. The team members have served both on national and international standards committees.

The team includes members who have been instrumental in the development of industry leading and defining products, the products being in the field of automated metering and control, prepayment metering products, payment systems and radio communication networks. Manufactured products based on these designs and specifications run into the millions of units, with tens of millions more having been manufactured worldwide that are compliant to these same specifications.

Founders

The founding members of the company bring a wealth of experience to Automated Utility Systems and have previously created and grown companies from the founding stage, all the way through to fully-fledged successful companies. These companies currently trade internationally throughout the world.

Security of Information

Automated Utility Systems commits to collect and manage personal information in accordance with the relevant laws pertaining to the region within which you resides. Automated Utility Systems will only collect the relevant information necessary for us to provide the service requested by you, or if required to maintain our relationships with you. Any information we collect will not be used or disclosed other than for:

  • the purpose for which it was collected.
  • the purpose that you would reasonably expect.
  • the purpose required or permitted by law.
  • the purpose authorised by you.

Webpage Information

Automated Utility Systems supports and encourages the dissemination of the information presented on it's webpage. However, copyright protects this material. Automated Utility Systems asserts the right to be recognised as author of this material and the right to have its material remain unaltered.
Reproduction other than for personal use by whatever means is prohibited without the prior written permission of Automated Utility Systems. In the absence of such statements, or for any other inquiries related to copyright, please contact inquires@aus-iot.com

Requests concerning permission to link to Automated Utility Systems website should be directed to inquires@aus-iot.com

Information Collected on our Website

When you visit our website, our web measurement tools and server logs record information for statistical purposes only, which may include:

  • the type of browser, computer platform and screen resolution you are using.
  • the name of your internet service provider (ISP).
  • your traffic patterns through our site.
  • the date and time of your visit to the site.
  • the pages you accessed and documents downloaded.
  • the previous page you visited prior to accessing our site.
  • the referring web page.
Our web measurement software may use cookies when collecting this information. No attempt is or will be made to identify your personal details except in the event of an investigation when a law enforcement agency may exercise a warrant to inspect our server logs and web measurement tools.

How we treat E-mails

Automated Utility Systems will treat all e-mails as company confidential, any e-mail correspondence sent to our site will be treated as such. If the e-mail content specifically requests or by common knowledge requires the involvement of other parties then this will be done. Our website support staff may monitor e-mail messages however, your name and address details will not be added to a mailing list, nor will we disclose these details to a third party without your consent unless required by law to do so.

Privacy Complaints and Review

If an individual believes that Automated Utility Systems, or a member of its staff, has not dealt with their personal information in accordance with the relevant laws, a complaint may be made to the Chief Executive Officer. The complaint must be in writing and set out what occurred and what the person considers is the breach. The complaint should be made as soon as possible after the incident and in any case within three months from the date when the breach was suspected to have occurred, and should include as much detail as possible about the incident.

Complaints should be emailed to:

Chief Executive Officer, Automated Utility Systems email address ceo@aus-iot.com

Commitment PDF